Question HP2-I57 Explanations | HP2-I57 New Real Test
Question HP2-I57 Explanations | HP2-I57 New Real Test
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Tags: Question HP2-I57 Explanations, HP2-I57 New Real Test, HP2-I57 Guide, Answers HP2-I57 Real Questions, HP2-I57 Frenquent Update
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>> Question HP2-I57 Explanations <<
HP2-I57 New Real Test & HP2-I57 Guide
Holding a Selling HP Lifecycle Services for Workforce Computing 2024 HP2-I57 Certification in a certain field definitely shows that one have a good command of the HP2-I57 knowledge and professional skills in the related field. However, it is universally accepted that the majority of the candidates for the Selling HP Lifecycle Services for Workforce Computing 2024 exam are those who do not have enough spare time and are not able to study in the most efficient way.
HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q21-Q26):
NEW QUESTION # 21
The IT manager for an enterprise customer states that the hard drives and batteries have failed in some of their HP devices. The manager also says that if they had known ahead of time that the components were failing, the company could have taken preventive action. The manager asks you what can be done to address these issues.
How should you respond?
- A. Discuss the options available to set up automatic alert notifications for all internal components including hard drives and batteries.
- B. Enroll the customer in the HP Hardware Diagnostics Service, which sends alerts based on the date of purchase and expected life of the hard drives and batteries.
- C. Explain that customers who purchase and register HP Premium+ Support receive proactive alerts about device issues and automated case creation.
- D. Ask to see a list of the failed hard drives and batteries along with a screenshot of the error messages received.
Answer: C
Explanation:
HP Premium+ Support offers proactive alerts that notify users when hardware issues, such as hard drive or battery failures, are detected. This feature enables businesses to take preventive action before components fully fail. Additionally, HP Premium+ Support can automate the creation of service cases when these alerts are triggered, ensuring rapid resolution and minimizing downtime. This service would directly address the IT manager's concern about not being notified in time to prevent component failures
NEW QUESTION # 22
A customer's HP Care Pack Service will expire in four months.
What should you recommend that this customer purchases?
- A. HP Collaborate Services to help the customer's employees avoid unexpected technical problems after coverage from the HP Care Pack expires
- B. HP Device Media Retention Services to allow the customer to retain data that would otherwise be lost upon expiration of the HP Care Pack Service
- C. HP Post Warranty Support Services no earlier than the last 90 days of the existing coverage period and no later than 30 days after the existing coverage period has expired
- D. OHP Post Warranty Support Services as soon as possible to ensure continued protection of the customer's existing personal devices
Answer: C
Explanation:
HP Post Warranty Support Services provide extended protection beyond the expiration of an initial Care Pack or warranty period. These services are critical for customers who want to ensure continued support for their devices without interruptions. According to HP's guidelines, the best time to purchase Post Warranty Support Services is within a window that starts 90 days before the expiration of the current coverage and extends up to
30 days after it expires. This ensures there is no lapse in coverage and the customer continues to receive support for their devices.
HP also offers other services, such as Device Media Retention, which allows customers to retain defective hard drives after replacement, but this is more focused on data retention during device repairs rather than extending support post-warranty. HP Collaborate Services and other proactive services are helpful but are not designed specifically for extending support coverage after a warranty expires. Hence, the most suitable option is HP Post Warranty Support Services
NEW QUESTION # 23
Which features do the Predefined Asset Tags include? (Select two).
- A. Custom logo
- B. Predefined artwork and placement of the tag on the device chassis and/or packaging
- C. Device data that can include HBMA, UUID, WLAN, Serial Number, PKID, and MAC address
- D. BIOS asset tagging
Answer: B,C
Explanation:
HP's Predefined Asset Tags feature the ability to include essential device data such as hardware-based media access (HBMA), UUID, WLAN, serial numbers, PKID, and MAC addresses (A). Additionally, HP offers predefined artwork and placement of the asset tag on either the device chassis or packaging, allowing for easier identification and asset management (B). This feature helps streamline inventory control and device management processes for enterprises
NEW QUESTION # 24
The method used to install HP software to enable service on each device that is entitled to HP Premium+ Support coverage depends on which condition?
- A. Whether the service will cover HP devices only or HP and non-HP devices
- B. Whether the PC models are G10+ models vs. G8/G9 models
- C. Whether you are an HP Synergy, Power, or Power Services partner
- D. Whether the service is for an existing customer that purchased a stand-alone service or a new customer that purchased the service as part of a hardware deal
Answer: A
Explanation:
The method for installing HP software to enable Premium+ Support coverage on each device depends on whether the service will be extended to HP devices only or include non-HP devices (B). For HP devices, the installation process is straightforward through the HP software stack. However, when non-HP devices are included, additional considerations may be required to ensure compatibility and monitoring across a heterogeneous fleet. This distinction influences the deployment method, ensuring full service coverage regardless of the device manufacturer
NEW QUESTION # 25
Which coverage does HP Post Warranty Support Service provide?
- A. Extension beyond 12 months if needed
- B. No-cost device repairs made with certified HP parts
- C. Additional 12 months of support based on the product's base warranty or selected Support Service package
- D. Access to Level 2 help desk technicians
Answer: C
Explanation:
HP Post Warranty Support Service provides customers with an extension of their original warrantyor service package for an additional 12 months. This service ensures that customers continue to receive the same level of support as in their base warranty, including coverage for repairs, parts, and labor, without interruptions. It is designed to extend the lifespan of devices, reduce unplanned downtime, and keep costs predictable
NEW QUESTION # 26
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